Emergency Preparedness and Recovery

Service: Lighting & Electrical
Category: Exterior
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APT has a dedicated Hurricane Response Management Team called The RACERS (Recovery and Customer Emergency Response Services) Team.

The RACERS Team set up a mobile command center in an affected area to manage and coordinate the increased volume and complications that result from a natural disaster. A separate team allows us to handle these emergency needs without disrupting the valuable service that our clients in other regions.

Preparation tools you need.

The APT Advanced Evaluation and Survey Agreement has been an effective recovery tool for our clients

This proactive recovery plan is for clients who want APT to automatically survey all their locations in the Strike Zone of a natural disaster. There are no up-front costs to participate in this program – just a couple of forms to fill out.

How does it work?

With advance authorization to proceed with repairs, you can save two to six weeks in service time. The result: having your facility 100% lit in a more timely and efficient manner.

An auto-proceed assessment includes a full photo survey of your signage and all exterior lighting, as well as any damage to your property that affects signage or lighting.

Once reviewed, you can either pre-authorize repairs or we can provide an estimate for making those repairs or needed upgrades.

The flat-fee per surveyed location will only be issued if a named storm hits and we dispatch the RACERS Team to survey.  If no storm hits, there will be no charge to you and we will keep the forms for the next potential disaster.  It’s that simple.

If you would like to pre-authorize, APT creates work orders and survey forms prior to any named storm. These work orders will be put in our Mobile Command Centers file, so that our RACERS team can be ready to go to work. Pre-authorized repairs do receive first-priority in our systems.

This program eliminates the days usually lost from the first-strike until the time communication is restored as well as the time it takes for your manager to report lighting and sign damage.

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